Shipping policy
Shipping Policy
Shipping Information
At Gelvina, we are committed to delivering your order safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been processed, you will receive a confirmation email with tracking information.
Estimated Delivery Time
Estimated delivery time for all orders is:
7–12 Business Days
Delivery times may vary slightly depending on your location and local carrier services.
Tracking Information
All orders include Free Premium Tracked Shipping.
Tracking details will be sent via email once your order has been shipped.
For any questions regarding your shipment, contact us at:
Delays
Occasionally, shipping delays may occur due to high demand, carrier delays, weather conditions, or customs processing.
We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
Gelvina is not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us at:
We will do our best to assist you as quickly as possible.